Zito Marketi - Delete your account
You can delete your account directly from the app in Profile, or use this page if you need the website instructions or support contact details.
Developer: DPTU ZITO DOOEL Veles
App support email: info@zito.com.mk
Loyalty support email: klub@zito.com.mk
How to delete in the app
- Sign in to your Zito Marketi account.
- Open Profile and tap Delete account.
- Confirm the deletion prompt to permanently remove your account.
Need help?
If you cannot access the app, send an email to info@zito.com.mk. Include the email address used in the app and, if available, your loyalty card number.
We will verify the request and confirm when deletion is processed.
What is deleted
- Profile data linked to your account.
- Saved loyalty card linkage and authentication session data.
- Push notification registration tokens.
What we may keep
- Data required for legal, tax, fraud prevention, or security obligations.
- Aggregated or de-identified records that do not identify you personally.
Retention period
After verifying your request, we aim to complete deletion within 30 days. Some records may be retained longer where required by law or for legitimate business purposes such as fraud prevention, dispute handling, or compliance.
Related links
Privacy policy:
Zito Marketi app privacy policy